TheHealthReport25: Ghana-based healthtech startup, Rivia, marks one year of transforming primary healthcare

Rivia, a Ghana-based healthtech startup operating a branded, tech-enabled network of company-owned and partner clinics, is marking its first anniversary with significant milestones in expanding access to quality primary healthcare.

Since its launch in March 2024, Rivia has built a scalable network of healthcare facilities, integrating technology, branding, and partnerships to improve the healthcare experience. The company’s healthcare network boasts over 40,000 patients across 3 regions in Ghana.

Addressing Ghana’s Healthcare Challenges

Ghana’s healthcare system faces critical challenges—limited access to quality primary care, long wait times, and low patient trust in healthcare providers. With only 11,000 health facilities serving a population of 34.4 million, the facility-to-population ratio stands at 1:3,000, far below the World Health Organizations (WHO)’s recommended 1:1,000. Meanwhile, private sector spending accounts for 58% of total healthcare costs, yet private health insurance covers less than 1% of the population.

Rivia’s model aims to bridge these gaps by offering a hybrid healthcare network that combines company-owned flagship clinics, franchised partner clinics, and network-affiliated facilities under a single platform.

A Rivia franchised clinic which uses the Rivia brand, technology and quality standards to deliver care. The result is that this clinic has increased its average daily patient visits from 2 to 10 in 10 months.

Milestones Achieved in One Year

• 3 flagship clinics (Dzorwulu, Labone, and East Legon).

• 5 franchised locations operating under the Rivia brand.

• 11 network partners using Rivia’s technology to serve patients.

• The only private dialysis center in Ghana’s Eastern Region, providing critical care.

• Expansion into 3 regions, increasing access to quality healthcare.

• A new surgical theater under development at Rivia’s Labone facility to enhance specialist care.

In moments of crisis, Rivia’s network has played a vital role. When government dialysis machines broke down three weeks ago, Rivia’s dialysis center stepped in, ensuring critical care for patients who would have otherwise had no options.

Koforidua Clinic (a Rivia Clinic) operates the only private dialysis clinic in the Eastern Region of Ghana.

Innovation in Healthcare Delivery

At the core of Rivia’s model is technology. The company has developed RiviaOS, a proprietary clinic management platform, to improve efficiency and manage scale across its network. Additionally, RiviaCare, a paid healthcare membership program, is enabling more Ghanaians—particularly employees of small and medium enterprises (SMEs)—to access affordable, high-quality healthcare.

RiviaCare offers:

• Free in-network doctor consultations

• Virtual care with Rivia’s medical team

• Discounted medications and lab tests

• Priority referrals within the Rivia network

• Remote health monitoring

“Ghana’s healthcare system is heavily dependent on in-person visits, yet trust in providers remains low,” said Isidore Kpotufe, Founder & CEO of Rivia. “We believe the future of healthcare is not just about digital adoption—it’s about seamlessly integrating in-person care with technology to build trust and accessibility.”

“Our decision to invest in Rivia was a result of Isidore’s willingness to take the feedback he got from our entrepreneur’s bootcamp as part of our 10th Angel Fair Africa in South Africa in 2023 – that feedback was for him to focus on healthcare and we have impressed with milestones he and his team has achieved in such a short time” said Eric Osiakwan, Managing Partner of Chanzo Captial.

Challenges and Future Outlook

Despite its rapid growth, Rivia acknowledges the challenges ahead. Integrating independent providers into a unified network remains a work in progress, and digital adoption of virtual care services has been slower than expected.

Looking ahead, Rivia is focused on scaling its RiviaCare membership model as a sustainable driver of growth while continuing to expand its network across Ghana.

Investor Backing and Growth Plans

Rivia has received funding from angel investors and venture capital firms, including Chanzo Capital Syndicate, Fast Forward Venture Studio, Kaleo, Adetayo Bamiduro, and eNovate Health Solutions. As the company enters its second year, it is poised to expand its footprint, strengthen partnerships, and enhance the overall patient experience.

About Rivia
Rivia is a tech-enabled healthcare network providing membership-based primary care across Ghana. Rivia is redefining healthcare delivery by integrating technology, branding, and scalable partnerships through company-owned clinics, franchised partners, and network-affiliated facilities.

For media inquiries, please contact:

Aboagye Mintah

[email protected]

233 24 725 7966

www.riviaco.com

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