GCB Bank appoints Chief Digital Officer to accelerate digital transformation agenda

GCB Bank has  announced a major step in its digital transformation journey with the appointment of a new Chief Digital Officer (CDO), Patrick George Quantson.

This appointment signals GCB Bank’s deepened commitment to reimagining banking through technology – prioritising accessibility, security, and relevance in a rapidly evolving financial landscape.

As CDO, Patrick will spearhead the Bank’s digital agenda to transform internal operations and customer-facing platforms, with a focus on delivering frictionless, inclusive, and high-impact financial experiences.

“At GCB Bank, digital is not an add-on. It is the engine powering the next phase of our growth and service to Ghanaians,” said Managing Director, Farihan Alhassan. “Patrick’s role is to convert our digital aspirations into scalable realities – ensuring we meet customers where they are and anticipate where they are going.”

The Bank’s transformation playbook is centered on three pillars: Offline-to-Online migration, Embedded Finance, and Self-Disruption. These strategic areas will drive GCB Bank’s aspiration to become Ghana’s most digitally inclusive financial institution.

In his first remarks, Patrick shared: “Our ambition is bold. To embed GCB Bank into the daily financial journeys of our customers through intelligent, seamless, and human-centered digital solutions. This means building smarter channels, accelerating innovation cycles, and unlocking new value through data and ecosystem partnerships.”

He added, “We’ll work bank-wide to build a culture, capability, and operating rhythm that delivers real-world digital outcomes – from smarter payments to predictive financial services. All designed to enrich the lives of our customers.”

Patrick’s appointment reinforces GCB Bank’s strategy to lead the industry in financial inclusion and innovation, ensuring digital excellence is not just a future vision, but a present reality for all.

GCB Bank PLC is a leading player in Ghana’s banking industry, with 184 branches, 340 ATMs and a host of banking agents spread across the length and breadth of the country.

As Ghana’s premier indigenous bank, GCB Bank has, since its establishment in 1953, been described as a systemic bank with significant contribution to Ghana’s growth in multiple sectors including oil and gas, agriculture, commerce and others.

The Bank has transformed itself into one of Ghana’s most modern banks in terms of its financial intermediation capabilities including digital payment platforms and consequently strengthened its corporate reputation both at home and abroad. The Bank’s relationship with its stakeholders is delivered on a platform of trust, support and collaboration and anchored through its brand promise, “Your Bank for Life”.

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